Service and Support
Yutongs service organisation are increasing continuously in Europe with new authorized service delars in most part of Europe. To become a authorized service dealer means that the workshop have to undergo a audit program which covers everything from tooling to training. A Yutong authorized service workshop needs to meet the standards which is settled and controlled by the Yutong factory, in order to ensure that all Yutong bus customers receive the quality of service they expect.
The buses who are built for Europe are also designed with many well-known European components as:
- Engines = DAF and Cummins
- Transmission = ZF
- Brake system = WABCO
- Air compressors = BOCK
- Electronics = Bosch, ACTIA, Siemens
- Lubrication system = VOGEL
In respect of spare parts supply, Yutong has invested heavily to ensure the timely supply of spare parts. Yutong are opening up a new spare part stock in Europe which also will increase availability and delivery respons.
In addition, Yutong has also signed joint service agreements with many of it ́s component suppliers to also ensure that local solution easily can be found.